You must be 18 or older to shop with us, or at least the legal smoking age in your country. We only sell to adults — no exceptions.
Yes. We only sell genuine, original products. No copies, no fakes, no grey-market stock. Every item comes from verified suppliers.
No, we’re not directly affiliated with any of the brands. We’re an independent retailer — that means no sponsorships or official endorsements. We simply source authentic products for our customers.
We carry a solid range of premium smoke-free products:
IQOS TEREA and Iluma
JUUL devices and pods
RELX devices and pods
Pod Salt e-liquids
Al Fakher shisha tobacco
Nicotine pouches
And more — all handpicked, all authentic.
Yes, as long as the item is unused, unopened, and still in its original packaging, you can return it within 30 days. Just drop us a message on WhatsApp or email [email protected]. Please note: we can’t take back opened pods, disposables, hygiene-related items, or anything on sale.
If anything arrives broken, defective, or not what you ordered — we’ll fix it. Just reach out and we’ll get you sorted with a replacement or refund, no hassle.
You can pay two easy ways:
Cash on Delivery (COD)
Card on Delivery (we bring a card machine to your door)
Not yet. Right now, we’re keeping things simple with payment on delivery — either cash or card.
Nope. What you see at checkout is what you pay. If there’s a delivery fee, it’ll be clearly shown before you confirm your order.
We offer 1-hour express delivery in:
Dubai
Sharjah
AjmanAvailable daily from 10:00 AM to 11:50 PM. Orders after that are delivered the next morning.
Yes, we deliver everywhere — from big cities to smaller towns. If you’re in Abu Dhabi, Al Ain, Ras Al Khaimah, Fujairah, or Umm Al Quwain, your order will arrive within 12 to 24 hours.
Yes — orders over AED 450 get free delivery, no matter where you are in the UAE.
If your total is under AED 450, there’s a flat AED 30 delivery fee.
We sure do. We deliver 7 days a week, including public holidays.
Not necessarily. You can leave delivery instructions at checkout. No signature needed unless you request it — just keep your phone active so we can reach you.
As soon as we pack your order, we’ll send you a message with the tracking details. If you need an update, just message us on WhatsApp or email.
If no one’s home or we can’t reach you, we’ll contact you to reschedule. A second attempt may have a small extra fee.
Easy — don’t send it back on your own. First, message us on WhatsApp or email [email protected]. We’ll confirm the return and send you the right address. You’ll need to pay for return shipping unless the issue was on our end.
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