Privacy Policy

Last updated: August 01, 2025

Your privacy matters to us at Vape Hype. This page explains how we collect, use, and protect your personal information when you visit or shop with us on https://vaphype.ae. We want you to feel confident knowing how your data is handled—and that it’s safe with us.

By using our website, you agree to the practices outlined in this policy.

What This Policy Covers

This Privacy Policy covers:

• What information we collect and why
• How we use and protect your data
• Who we might share it with (and when)
• Your rights and choices
• How to contact us if you have any concerns

Definitions (Quick and Clear)

Here’s what we mean when we say:

• “You”: Anyone using our website or services.
• “We,” “Us,” “Our”: VapHype, based in Dubai, UAE.
• “Personal Data”: Information that identifies you—like your name, email, phone number, or address.
• “Usage Data”: Info collected automatically, like your IP address or the pages you visit.
• “Cookies”: Tiny files stored on your device to help improve your experience on our site.
• “Service Providers”: Third-party companies we work with to run our site smoothly.
• “Website”: Our official site, https://vaphype.ae.

What We Collect

When you shop or interact with us, we may ask for:

• Your name
• Email address
• Phone number
• Delivery address
• City, province, postal code

We may also collect some technical info like

• Your device type and browser
• Which pages you visit and how long you stay
• IP address
• Mobile device details (if you’re on mobile)

We collect this data to help process orders, improve your experience, and keep everything secure.

How We Use Your Info

We use the info you give us to:

• Process your orders.
• Deliver your items.
• Communicate with you about your orders or any updates
• Improve our website and your user experience.
• Send occasional emails about special offers or new products (only if you’ve opted in).

We also analyse how our site is used (without identifying you) to make things faster and easier for everyone.

Cookies & Tracking

We use cookies to:

• Remember your login details.
• Keep items in your cart.
• Understand how visitors use our site.
• Improve speed, performance, and personalisation.

You can choose to disable cookies in your browser, but doing so might affect some features on the site.

Who We Share Data With

We don’t sell your personal information—ever.

However, we may share it with:

• Service providers who help us run the website or deliver products (e.g., payment gateways, delivery companies)
• Business partners, if we collaborate on a product or promotion (we’ll always let you know)
• Legal authorities, if required to by law
• Affiliates, if needed for internal operations under this same privacy promise

How Long We Keep Your Info

We only keep your data for as long as needed—to fulfil orders, resolve disputes, or meet legal requirements. After that, we securely delete or anonymise it.

Usage data (like which pages you visit) is usually stored for a shorter time, unless we need it for security or performance improvements.

Where Your Data Goes

Sometimes, your information might be processed outside the UAE — for example, by a third-party service provider with global servers. If that happens, we ensure your data is handled just as securely as it would be at home.

Your Rights

You can:

• Access the personal info we have about you.
• Correct or update any details.
• Ask us to delete your account or data.
• Choose not to receive marketing emails.

Just email us at [email protected] or use our contact form. We’ll take care of it promptly.

Keeping Your Info Safe

We take your privacy seriously and use secure systems to keep your data safe. While no system is 100% hack-proof, we do everything possible to protect your information.

Kids Under 18

Our website and products are for adults only. We don’t knowingly collect information from anyone under 18. If you’re a parent or guardian and think your child has shared data with us, let us know so we can delete it.

Links to Other Sites

Our website might link to other websites—but we’re not responsible for their content or privacy practices. Always check their policies if you click away from our site.

Updates to This Policy

We may update this policy from time to time. When we do, we’ll post the new version here and update the “last updated” date at the top of the page.

If there’s a major change, we’ll notify you via email or on the site.

Contact Us

Got questions or need help with your data?

Reach out any time:

• Email: [email protected]
• Website: https://vaphype.ae

We’re here to make your experience as safe, smooth, and satisfying as possible.