Terms & Services
Last Updated: August 1, 2025
Terms and Conditions of Use
Welcome to our website. By using this platform or placing an order, you agree to the Terms and Conditions below. Please read them carefully, as they outline the rules and guidelines for using our services.
1. Use of This Website
By accessing or purchasing through our site, you confirm that:
- You are at least 18 years old (or the legal smoking age in your country).
- You agree to comply with these Terms and all applicable laws.
If you do not agree with any part of these terms, please do not use our website.
2. Product Use & Health Disclaimer
Our products are for adult smokers and vapers only. Nothing on this site is intended as health advice or a medical claim. Consult a healthcare provider before using any nicotine-related products.
3. Order Acceptance
We reserve the right to accept or reject any order at our discretion. Orders may be cancelled if:
- The product is out of stock.
- Payment is not completed.
- Fraudulent activity is suspected.
- There are pricing or description errors.
4. Pricing & Availability
All prices on our website are in AED (or as displayed) and subject to change without notice. Product availability may vary and is not guaranteed until payment is confirmed.
5. Shipping, Returns & Refunds
For full details, please see our Shipping Policy and Return & Refund Policy. Shipping timelines are estimated and may vary based on location and logistics.
6. Intellectual Property Disclaimer
We respect third-party intellectual property. All trademarks, brand names, and logos—such as IQOS (owned by Philip Morris International), JUUL (owned by JUUL Labs, Inc.), RELX and other vape-related products—are the property of their respective owners.
- We don’t own these brands.
- Their names, logos and product images are used only for identification and product representation purposes.
- We are an independent retailer. Unless stated, we are not affiliated with, endorsed by or sponsored by any of the original manufacturers or brand owners above.
We use these names and images to help users find and purchase compatible or genuine products, in accordance with the law and fair usage guidelines.
7. Email Communication
By placing an order on our website, you agree that we may send you 3-5 promotional or order-related emails per month. These may include product updates, offers or important store information.
If you don’t want to receive these emails, you can let us know in the order notes or contact us anytime to unsubscribe.
8. Fair Use & Representation
We try our best to represent products accurately using images, specs and descriptions. However:
- Product packaging or branding may vary slightly from images shown.
- All trademarks and logos are for reference only.
- Does not imply any partnership or endorsement
9. Limitation of Liability
We are not liable for any indirect or consequential damages arising from use of our website or products. This includes:
- Product performance issues
- Allergic reactions or misuse
- Shipping delays or third-party courier issues
Use our products responsibly and as intended.
10. Account Suspension
We reserve the right to suspend or terminate any user account that:
- Violates these Terms
- Is fraudulent, abusive or unlawful
- Attempts to misuse the website or harm other users
11. Legal Jurisdiction
These Terms are governed by the laws of the United Arab Emirates. Any disputes will be resolved as per UAE laws.
12. Changes to These Terms
We may update these Terms at any time without notice. The latest version will always be available on this page. Continued use of the website means you accept any changes.
13. Contact Us
If you have any questions, concerns or to report product listings or intellectual property issues, please contact us: