A bit of warmth during use or charging happens. Strong heat, heat that keeps climbing, swelling, or a burning smell does not. Here’s how to tell which one you’re dealing with, and what to do about it.
Why Is Your RELX Device Getting Hot?
Devices warm up when you use them and when they charge. That’s usually fine. Heat that’s strong, lasts a long time or rises quickly is the kind you shouldn’t ignore.
It usually comes down to one of these:
- Charging setup: the cable, the adapter, and where you charge.
- Outside temperature: sun, hot cars, and warm rooms.
- Damage: a drop, a squeeze, or a splash of liquid.
- An internal fault: a damaged battery or an electrical problem.
Normal Warmth vs. Overheating: How to Tell the Difference
This applies to any device from Vape Hype, whether it’s the RELX Infinity 2 or the RELX Artisan.
| What you notice | What it could mean | What to do |
|---|---|---|
| Slight warmth while using it | Normal heat from regular use | Keep an eye on it. |
| Warm after charging | Heat from the charging process | Unplug it and let it cool. |
| Hot on the outside | A possible charging, battery, or internal problem | Stop using it and let it cool safely. |
| Swelling, smoke, hissing, or a burning smell | A possible battery or electrical failure | Don’t touch it, move away, and call emergency services if needed |
Every model is a little different, so there’s no one safe temperature. If the heat feels wrong to you, trust that.
Common Causes of RELX Device Overheating
1. Charging the Wrong Way
Charging always makes some heat. The wrong setup makes more.
- A cable or adapter that doesn’t suit your device, or one that’s frayed or bent, can make charging unstable.
- Soft surfaces like beds, sofas, and pillows trap heat.
- Direct sun adds to it.
- Your model’s charging instructions should always come first.
2. Hot Surroundings
If the device is already hot before you use it, it has less room to cope with more heat.
- UAE summer heat can warm it up all on its own.
- A parked car gets much hotter than the air outside. Never leave your device in there.
- A sunny windowsill, balcony, or dashboard does the same thing.
3. Using It Back to Back
Taking one session after another doesn’t give the device time to cool.
- If it feels warmer than usual, put it down for a while.
4. A Damaged Battery or Internal Part
Damage isn’t always visible, but it can still affect the battery and electronics.
- A drop, a squeeze, or liquid can cause internal faults.
- The heat may show up even when you’re using it normally.
- Never open the device or try to fix the battery yourself.
5. Dirty, Wet, or Damaged Charging Contacts
Moisture, dust, or damage around the charging contacts can prevent normal charging. If the device is unusually hot, stop using it and keep it away from power.
Once it’s cool and the battery looks fine, follow the manufacturer’s cleaning instructions if you need to check it. Skip metal tools, liquids, and homemade fixes. If the contacts look damaged or it keeps overheating, contact the manufacturer or seller.
What to Do When Your RELX Device Overheats
Take these steps in order:
- Stop using it. If it’s smoking, swollen, hissing, or too hot to hold, don’t pick it up.
- Unplug the charger, but only if it’s safe. Never grab a hot, damaged, or smoking device to do it.
- Let it cool on its own. If you can move it safely, keep it away from sunlight and anything that could catch fire.
- Skip the water, ice, and fridge. And never try to open it.
- Check it once it’s cool if there are no danger signs. Look for damage, liquid, or a worn cable, without taking it apart or charging it again.
Important: If the device is swelling, smoking, hissing, or smells burnt, don’t touch it or charge it. Move away, keep others back, and call emergency services if there’s a fire or real danger.
How to Prevent RELX Devices From Overheating
- Use the cable and adapter recommended for your device.
- Charge on a flat, dry surface with good airflow.
- Keep it away from direct sun and hot cars.
- Unplug it once it’s charged.
- Don’t use a device that’s been dropped, crushed, or wet until it’s been checked.
- Give it a break if it gets unusually warm.
- Don’t leave it charging for long periods unattended, and never charge it while you sleep.
If you are interested to know more about blinking light, read RELX blinking light meaning
When Should You Stop Using Your RELX Device?
Don’t keep troubleshooting. Stop using it if:
- It gets very hot during normal use.
- It overheats again after cooling down.
- The casing looks swollen, cracked, or warped.
- There’s a burning smell, smoke, hissing, or leaking.
- The device or charging port shows liquid damage or signs of an electrical fault.
In any of these cases, get it checked or replace it. Don’t recharge it to see what happens.
If you can’t use your device anymore, you can compare the RELX Artisan Metal Black Wave and the RELX Infinity 2 Royal Indigo. A new device won’t fix an unsafe one, so don’t keep using the old one in the meantime.
RELX Pod Compatibility With Your New Device
Check compatibility on the product page before you order. And never force a pod into a device.
- RELX Pod Pro 2: listed for the Infinity, Infinity 2, Artisan, and Essential.
- RELX Pod Pro: listed for the Infinity, Infinity 2, Infinity Plus, and Artisan.
Frequently Asked Questions About RELX Device Overheating
Why does my RELX device get hot while charging?
Some warmth is normal. Extra heat can come from a cable or adapter that doesn’t suit the device, a soft surface or direct sun. If it feels very hot, stop charging.
Is it normal for a RELX device to feel warm during use?
A little warmth is normal. Strong heat, heat that lasts or heat that keeps rising isn’t, so stop using it.
Can a faulty RELX pod cause the device to overheat?
A pod problem can affect how the device works, but don’t assume it’s the pod. If the device gets unusually hot, stop using it.
Should I keep using my RELX device after it overheats?
No. If it overheated badly, stop using it. Don’t recharge or test it if you think it’s damaged or the battery is faulty. Ask the manufacturer or seller before using it again.
What should I do if my RELX device gets hot when I’m not using it?
Stop charging it and stop using it. If you see swelling, smoke, or a burning smell, stay away from it and call emergency services if needed. Then contact the manufacturer or seller.
When should I replace an overheating RELX device?
Replace it, or get it checked if it keeps overheating, it’s physically damaged, or you think the battery has failed.
Final Thoughts
A little warmth is normal, but strong, lasting, or fast-rising heat is never something to shrug off. If your device gets unusually hot, stop using it, and don’t charge or test it again if you think the battery is damaged. If you see swelling, smoke, hissing, or a burning smell, keep well away and get emergency help if there’s real danger. When you’re ready for a new device, take a look at RELX Dubai.
